


Tip: During the following procedures, if you see a popup window that asks you to log in, click Cancel.

Your OS should be SP1 with all Windows updates for Outlook 2010 to successfully connect to Exchange 2013 mailbox.You will not be able to install Outlook 2010 or any other Office 2010 product if an Office 2003 product is installed on the same computer.Office 2013 programs are not supported with any OS older than Windows 7. After performing a clean install of Outlook 2010/2013, you're now ready to configure it to connect to your Exchange mailbox. If it is installed on your PC, please uninstall this version (from Control Panel > Add/Remove Programs), reboot your PC, and then install Outlook 2010/2013. We do not recommend installing Outlook 2010/2013 on top of an older version of Outlook.Outlook 2010 is an unsupported mail client as of October 2020, an upgrade to a newer version of Outlook is recommended.For Outlook 2016/2019 configuration read the Knowledge Base article on How Do I Configure Outlook 2016/2019 To Connect To Exchange. Outlook 2016 doesn't support manual setup for Exchange accounts. This article contains instructions on how to manually connect Outlook 2010/2013 to your Exchange mailbox.
